Welcome to the online portfolio of an award-winning marketing and technical communications professional. Please take a few moments to review a selection of samples from my portfolio as well as previous clients' and employers' comments about my work.
OVERVIEW
I have 12 years experience writing editorial and B-2-B marketing communications copy. I have another 13 years experience as a technical communications specialist, writing documentation and training manuals for end users.
CURRENT STATUS
I rejoined Eldorado Computing, Inc./MphasiS as a full-time employee on May 1, 2008. This is the third time that ECI has put me on staff full-time and the fourth time that I have provided services to the company since 1985.
I will, on occasion, accept a freelance jobs involving the development of marketing communications materials or editorial copy. Interested parties may contact me at gsmichaels@yahoo.com or 602.257.0857.
2007 ANNUAL REPORT
During the first quarter, I helped develop a public relations and marketing communications program effort for Michaels & Associates Docntrain Ltd. The client soon reported that a press release I wrote had generated an initial interview request less than an hour after it was emailed to ten media representatives. To the see the resulting article and the press release, visit: Press Release: Docntrain Ltd.
"Glenn has proven talent for corporate marketing. He takes great care to understand
the customer and creates simple, creative, effective messages to increase their brand
awareness in the marketplace. Glenn's unique writing approach resonates with the
target audience and differentiates the client from others in the industry."
—Patti Quinn, Director of Media Design, Michaels & Associates—
At the beginning of the second quarter, Take Charge America gave me a contract to develop an online help system for a proprietary Customer Relationship Management system using RoboHelp. In September, I received the following note.
“Thanks for the excellent job you have done. It has definitely exceeded my expectations.”
—Jason Miles, Director of Enterprise Architecture, Information Technology (2007)—
In a later team meeting, a new CIO, John Paulick, described my work as "amazing." As indicated above, that contract expired at the end of December.
During the fourth quarter, a Phoenix PR firm asked me to ghostwrite several articles on a freelance basis. The first and largest assignment, a 1200-word article, was generated over a weekend. I interviewed the client on a Friday afternoon. The draft article went out the following Sunday evening. (To view my draft article, see: Magazine Article: Phoenix Rising.) Later, the AE sent me the following email.
"The client raved about it today – they liked the flow and the messaging, and only had
a few 'single word' edits. Again, my thanks! This client doesn’t compliment very often."
—C. Morgan, AE, AC MarketingPR (2007)—
To see more accolades and annual reviews from former employers and clients, visit the Kudos & Compliments page.
