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Support

SiteKreator's extensive online resources and experienced support team are available to help you with any questions you might have. Please, choose the most appropriate option for your needs.

 

Tutorials

Easy access to a Flash tutorials on SiteKreator basics. Illustrated step-by-step instructions for the Advanced operations.

FAQ

All important questions frequently asked by our users, explained in a clear and understandable manner. Your question might be here too.

Quick Tips 

Tips, tricks and useful techniques for more efficient SiteKreating. Updated frequently.


Support Forum

In this moderated forum you can ask any questions on how to use SiteKreator. You will usually get a reply within a few minutes from other SiteKreator users or from our support team.

Email Support

If you are not able to find your answer online, feel free to contact us! Our support team is working 24/7 to ensure that we respond to everyone in no more than 12 hours (90% of our support emails are answered within 2 to 4 hours). Email support is unlimited and available to all users, free of charge. Personal, Business and Power subscribers are entitled to priority email support.

Phone Support
For users with time-critical business needs we offer scheduled consultation calls. For urgent requests and pre-sales calls you can reach us at +1.888.635.6448 (9 AM - 9 PM PST).


Current System Status

Check the current vital signs of the infrastructure powering SiteKreator. In the unlikely event of a system problem, here you can find up-to-date information on it as well as estimated time for resolving it. All scheduled maintenance windows will be announced in this section. You can also subscribe for receiving an advance notice about them.

Report Abuse

If you spot a site built with SiteKreator that violates SiteKreator Terms of Use - please report it. As a content authoring framework, SiteKreator is essentially a free-of-censorship but self-regulatory platform. We do not censor the materials published on user websites and explicitly rely on your abuse reports to track down violations. 

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